Protecting your privacy and your personal information is an important aspect of the way Sustainability Victoria creates, organises and implements activities on-line and off-line. Our privacy policy supports and endorses the state and national privacy regimes.

Information Collected

We will only collect personal information from you with your prior knowledge and consent. You can access our website home page and browse our site without disclosing personal information.

When you visit our website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes:

• Your server address
• Your top level domain name (for example .com, .gov, .au, .uk)
• The date and time of your visit to the site
• The pages you accessed and documents downloaded
• The previous site you have visited
• The type of browser you are using

If you visit our site to browse, read or download information, our system will log these movements. These website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our logs.

Links

Our website contains links to other sites. We are not responsible for the content and the privacy practices of other websites and encourage you to examine each site's privacy policy and make your own decisions regarding the reliability and correctness of material and information found.

Personal data and email

We will only use personal information provided by you for the purposes of which it was collected. We will not disclose your personal information to a third party. We will record your email address only if you send us a message or request a publication. Your email address will be used for replying to you directly only if you wish to have us reply to your message or we need to communicate with you about information you have requested. It will only be added to those mailing lists on which you request inclusion. We will not use your email address for any other purpose, and will not disclose it to any third party, except if required by law or other regulation.

We do not use any external identifiers to uniquely identify our contacts. We allow anonymous interaction wherever it is practical and do not transfer personal information internationally. We do not collect any potentially sensitive information on any person.

Cookies

A cookie is a block of data that is shared between a web server and a user's browser.

As part of the service provided by our web monitoring service provider, this website uses third party cookies to assist us to make your experience of our web site easier and more efficient. Third-party cookies are created by a website other than the one you are currently visiting. The third party cookies used by this website are provided by Nielsen NetRatings. These cookies collect information such as the number of visits, unique visits, documents viewed, browser type, how the site is navigated, the type of search engine used, the sections of the website visited and other website usage information.

Additionally, the Save Energy website (linked from the Sustainability Victoria site) tracks user preferences in relation to a personalised checklist managed by a session cookie. This occurs in the 'Saving Energy' and 'Checklist' areas which record user actions for later reference. This session cookie is stored in the user's browser and is deleted when the browsers cache is cleared.

In using these cookies, Sustainability Victoria does not retrieve or record any personal information.

Security

We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control from:

• Unauthorised access
• Improper use
• Alteration
• Unlawful or accidental destruction
• Accidental loss

We will remove personal information from our system where it is no longer required (except where archiving is required).

Changes and deletions

If you wish to be removed from our mailing lists or wish to view, update, alter or delete any information we may have on you in our contacts database, please contact Sustainability Victoria.

If you have a complaint regarding online privacy, please contact Sustainability Victoria.

Changes to Privacy Policy

This privacy statement may change from time to time, so please check back. Any information collected after an amended privacy policy has been posted on this site will be subject to that amended privacy policy.